India’s economy has grown rapidly in recent years,
but the country’s bureaucratic quality is widely perceived to be either
stagnant or in decline. While small, India’s elite civil service cadre, the
Indian Administrative Service (IAS), occupies the nerve center of the Indian
state. Unfortunately, the IAS is hamstrung by political interference, outdated
personnel procedures, and a mixed record on policy implementation, and it is in
need of urgent reform. The Indian government should reshape recruitment and promotion
processes, improve performance-based assessment of individual officers, and
adopt safeguards that promote accountability while protecting bureaucrats from
political meddling.
http://carnegieendowment.org/2016/09/01/indian-administrative-service-meets-big-data-pub-64457
Key Insights Into the IAS
·
For officers early in their careers,
exam scores and education are highly predictive of future success.
·
Older officers who enter the service
as part of larger cadres face limited career prospects and are less effective
at improving economic outcomes.
·
While initial characteristics heavily
shape career trajectories, in the long term, there are clear rewards for
officers who systematically invest in training or acquire specialized skills.
·
Individual bureaucrats can have
strong, direct, and measurable impacts on tangible health, education, and
poverty outcomes.
·
Surprisingly, officers with strong
local ties—thought to be vulnerable to corruption—are often linked to improved
public service delivery.
·
Political interference generates
substantial inefficiency: the best officers do not always occupy important
positions, while political loyalty offers bureaucrats an alternative path to
career success.
·
Counterintuitively, greater political
competition does not necessarily lead to better bureaucratic performance.
A Reform Agenda for the Civil Service
·
The central and state governments
should pass and implement pending legislation that protects bureaucrats against
politically motivated transfers and postings. Despite judicial prodding, most
states have stalled on such moves.
·
The IAS should use data on civil
servants’ abilities, education, and training when placing officers early in
their careers. As officers gain experience, performance metrics can inform key
decisions about promotion and allocation.
·
The government should consider the proposal
that officers deemed unfit for further service at certain career benchmarks be
compulsorily retired through a transparent and uniform system of performance
review. While the present government has moved in this direction, this
procedure should be institutionalized.
·
State and central governments should
discuss whether state cadres should be given greater latitude to experiment
with increasing the proportion of local IAS officers and track their relative
performance.
·
Further research is needed to better
understand the impact of local officers on development outcomes, to develop
data on bureaucratic efficiency among officers in senior posts, and to
systematically examine the workings of state-level bureaucracies.
INTRODUCTION
In the annals of global democracy, India holds an
unusual status. Almost seventy years ago, at the time of winning its
independence from the British Empire, the country instituted a system of
universal franchise at an extremely low level of per capita income and when the
vast majority of its population lacked even basic literacy. Over these seven
decades, India has surprised many pessimists by sustaining democratic
governance despite remaining a very poor country.
The considerable economic progress India has
achieved is undeniable, particularly in the last few decades. Between 1990 and
2014, India averaged an annual rate of per capita economic growth of nearly 6.5
percent, reducing the share of its population living in extreme poverty from
50.3 percent as of 1987 to 21.3 percent by 2011 in the process.1
In today’s global economy, marked by slumping
growth rates and extreme volatility, India stands out as a relative bright
spot. In the coming years, according to forecasts by the International Monetary
Fund, India is expected to remain the fastest-growing major economy in the
world, having finally displaced China as the occupant of this coveted
designation.2
Yet while India’s short-term prognosis is quite
favorable, there is nothing preordained about its future economic trajectory.
Globally, there is a robust, positive relationship between the quality of
government and economic progress. But India has experienced rapid growth in
spite of below-par governance.
Indeed, the quality of India’s public-sector
institutions in particular has struggled to keep pace with the country’s rapid
economic advancement. As the adage goes, “India grows at night while the
government sleeps.”3 Unless
India is able to reform its administrative apparatus, sustained economic gains
will prove elusive.
Those who have come into contact with the country’s
bureaucracy have long criticized it for being cumbersome, slow, inefficient,
and often venal. Indeed, its infirmities are so widely known that the Indian
bureaucracy is the subject of unstinting pop culture mockery. From Ji Mantriji, an adaption of the BBC series Yes Minister that made light of political will meeting
administrative intransigence, to Office Office, a
long-running sitcom about a hapless common man stymied by a corrupt,
labyrinthine state, the Indian administrative apparatus has not fared well in
terms of popular perception.
Today, in 2016, there is a lingering view that
corruption and politicization of the civil services have become more, not less,
entrenched. According to a measure of government effectiveness developed by the
World Bank that captures the quality of a country’s civil service, its
independence from political pressure, and the quality of policy formulation and
implementation, India’s performance is middling. Data from 2014 place India in
the forty-fifth percentile globally, nearly a 10 percentage point decline from
the country’s position in 1996, when these data were first collected.4
The Indian Administrative Service (IAS) is situated
at the nerve center of this bureaucratic state. It has played a crucial and
storied role in managing natural disasters, preserving law and order during
episodes of political instability, and conducting free and fair elections.5 Unfortunately,
the IAS faces a number of serious challenges—from diminishing human capital to
political interference—that, if left unaddressed, will lead to further
institutional decline. While a competent, functional IAS may not be a
sufficient condition for improving key development and governance outcomes, it
is likely a necessary one. Fortunately, a host of new, data-driven research
sheds light on the conditions under which the IAS can become more efficient and
effective in (a modified version of) its present structure.
CLEANING RUST FROM THE FRAME
While small in number, the influence of the IAS is
outsize. It constitutes but a tiny fraction of all government bureaucrats,
collectively (and, typically, pejoratively) referred to as babus in Indian parlance—there were 3.3 million
individuals employed by the government of India (at all levels) in January
2014, but roughly only 4,800 serving IAS officers as of January 2015.6 Yet,
perhaps no single bureaucratic entity has received more attention, from actors
ranging from government commissions to op-ed columnists, than the IAS.7
This group represents the crème de la crème of the
Indian civil service. Dating back to the times of the British Raj, when it was
known as the Indian Civil Service (ICS), the IAS has occupied the most pivotal
administrative posts across India at every level, from administrative districts
(analogous to U.S. counties) to states, all the way up to the central
government in New Delhi.8
Over time, however, even sympathetic voices admit
that this “steel frame,” as then British prime minister David Lloyd George
termed the ICS in 1922, has deteriorated.9 An increasingly intransigent political
executive has repeatedly abused its authority to transfer, suspend, and promote
officers at will, damaging the morale of the service and brazenly politicizing
its very essence. The quality of new hires is said to be falling as the best
and brightest college graduates are unimpressed by uncompetitive public-sector
wages, while those who do enter government service are often not allowed to
develop domain expertise that can inform policymaking in an increasingly
complex, interconnected world. “The overwhelming perception,” one commentator
quipped, “is that corrupt bureaucrats are despised but thrive; the honest are
respected but do not rise; and idealists end up in the boondocks.”10
These concerns about the role and relevance of the
IAS are not restricted to think tank forums and newspaper columns. When then
Indian prime minister Manmohan Singh delivered his inaugural address to the
nation in 2004, he called the reform of administrative and public
institutions—including refurbishing the IAS—an “immediate priority” for his
government.11 Although
very little administrative reform was implemented during his government’s two
terms in office, more than a decade later Singh’s successor, Prime Minister
Narendra Modi, is echoing many of the same sentiments. Indeed, one week after
Modi was sworn in as India’s fourteenth prime minister in May 2014, he summoned
all 77 secretaries of central departments and ministries—most of whom are
senior members of the IAS—to his official residence for a closed-door meeting.
The session, the first in a decade, was a pep rally of sorts for senior IAS
officers, an attempt to rejuvenate the upper echelons of a bureaucracy that had
grown increasingly demoralized.12
Although there is no shortage of opinions on what
ails the IAS or what fixes should be implemented, there has been a surprising
paucity of hard data on its ranks and their performance. Bureaucratic
activities in India are conducted concurrently at the district, state, and
central levels with striking variation in the degree of efficiency at each
level—not to mention wide variation across geographies. Any proposals for
serious, sustainable administrative reform must pry open the black box of the
bureaucracy. In particular, three questions stand out: What determines the
career success of officers in the IAS? To what degree can individual officers
influence tangible development outcomes in areas such as poverty, health, and
education? And what impact does politics have on bureaucratic functioning?
A spate of recent research, combining unprecedented
access to data on the career profiles of IAS officers with granular measurement
of local development outcomes as well as electoral and political dynamics,
sheds new light on these questions. This paper reviews the findings of these
studies and discusses their implications for institutional reform. These
studies are not well-suited to address existential questions regarding the
potential role the IAS should play in a twenty-first-century India, but they do
help provide answers to the three questions above.
The literature finds that bureaucrats’ initial
endowment of human capital is highly predictive of future success in moving up
in the ranks. While initial conditions heavily shape career trajectories, there
are clear payoffs to officers who show improvement and acquire specialized
skills during their careers.
Moving up the IAS ranks is a narrowly construed
definition of success, however. The quality of individual bureaucrats can also
have strong, direct, and measurable impacts on tangible development outcomes.
One characteristic in particular that seems to matter is local embeddedness.
Officers with local ties are associated with improved public goods outcomes—but
only when propitious conditions exist that reduce the risk of corruption.
Bureaucrats do not function in a vacuum; political
interference poses a constant threat to bureaucratic functioning. Research has
shown that political loyalty—rather than professional qualifications—represents
a viable path to professional mobility. However, the impact of politics is not
uniformly negative. For instance, in areas where elections are less competitive
(and, hence, incumbent politicians are more likely to be reelected) bureaucrats
are better motivated to do their job. This is at odds with the prevailing
wisdom that greater electoral competition incentivizes better bureaucratic
performance.
The quality of individual bureaucrats can also have
strong, direct, and measurable impacts on tangible development outcomes.
Taken together, this new empirical literature
suggests several obvious recommendations for civil service reform. For
starters, it is imperative that the central and various state governments
institute key safeguards to protect against arbitrary, politically motivated
transfers and postings of civil servants. Furthermore, the IAS should use data
on civil servants’ abilities, education, and training to inform posting
decisions early in their careers. On this, the research is unambiguous: there
is valuable information that can predict the future effectiveness of civil
servants, yet these data are rarely used by those in charge of making personnel
decisions. The advent of big data also provides a natural opportunity to use metrics
on officers’ performance in the field to inform promotion and retention
decisions. Finally, although India’s founders chafed at the prospect that IAS
officers should be too closely linked with their home states for fear of elite
capture, this issue should be revisited for further consideration.
While these suggested alterations are relatively
minor in nature, they are perhaps more consistent with what the political
traffic in India can realistically bear. When it comes to the bureaucracy, even
enacting minor reforms—much less sweeping change—can come with a hefty
political price tag, given the power of public-sector unions.13
There are three caveats about the papers reviewed
here and what they do and do not focus on. First, the sole preoccupation of
this study—and that of the literature analyzed—is with the IAS, even though it
is but one segment of the sprawling Indian civil service. This narrow focus is
arguably a consequence of the IAS’s disproportionate influence over policy
formulation and implementation. Unfortunately, this narrow focus precludes an
examination of the various state-level civil service bureaucracies. The
variation in bureaucratic performance across Indian states is crying out for
further exploration; to date, there have been few studies on India that have
concerned themselves with administrative dynamics at the subnational level.
While this paper does not remedy this shortcoming, it does add a novel
dimension to prior studies of the bureaucracy by surveying new literature that
uses previously hard-to-access professional histories of individual IAS
officers coupled with highly disaggregated political and economic data.
Second, there are many dimensions of IAS officers’
job descriptions that are worth scrutinizing. They maintain responsibility for
multiple tasks—from regulation to law and order, and from election management
to the administration of development schemes. This analysis is focused on this
final domain—development and social service delivery. This approach is
justifiable, not least because it is easier to identify and measure
qualitatively meaningful outcomes in the development domain, relative to
regulation or justice. Furthermore, hard data on development outcomes and the
control IAS officers have over state-led interventions allow researchers to
draw a connecting line from one to the other. Development and service delivery
arguably represent the biggest growth areas for elite bureaucrats, given the
rise of the welfare state in India and the concomitant proliferation of
government-sponsored social-sector programs. And the IAS’s developmental
mandate is the service’s most conspicuous area of underperformance.
Third, some of the research reviewed in this paper
comprises unpublished work, and so the findings from these various studies are
necessarily tentative. Nevertheless, given the complementarities in the initial
conclusions of this growing literature, their results merit substantive
consideration.
NEITHER INDIAN, NOR CIVIL, NOR A SERVICE?
The present-day dynamics of the IAS have colonial
roots. The decision of independent India’s founding leaders to retain the basic
structure of the ICS, the predecessor of the IAS, has meant that the elite
civil services exhibit a significant degree of path dependency when it comes to
their operational dynamics. However, the ICS was built to serve a very
different political master at a very different time in history.
The ICS first came into existence through the
Government of India Act of 1858.14 The ICS was created as an all-India service,
with positions reserved at every level of government: in administrative
districts, for collectors (about 50 percent of all officers); in provincial
headquarters (roughly 25 percent); and in the central government (another 10
percent).15
In its design, the ICS—not surprisingly—imitated
Britain’s bureaucratic setup, known informally as the Whitehall or Westminster
model, in which senior civil servants advise cabinet-rank ministers on policy
formulation.16The
so-called steel frame of the British Raj was a small organization administering
a massive country; the ICS numbered 1,032 officials at its peak in 1931 out of
an overall bureaucracy of about 1 million officials ruling over an undivided
India totaling approximately 350 million people.17 ICS
officers in the prewar period were among the best-paid bureaucrats in the
world; in 1935, an ICS secretary to the government of India earned 6,666
rupees, while the U.S. secretary of the treasury earned just half as much.18
Upon achieving independence in 1947, India’s
founding leadership retained the ICS with little alteration—aside from a change
in name—a decision met with some controversy. A segment of public opinion
viewed ICS officers as unsympathetic facilitators of imperial rule. Indeed,
Indians were allowed to sit for the service’s entrance exam beginning only in
1922; prior to that date, no native Indians were represented in the service’s
ranks.19Those
who did successfully join the service once the rules were changed were often
treated with suspicion and called “brown sahibs” by their fellow countrymen.
Furthermore, in a federal India, many state chief ministers feared that a
central administrative structure, as embodied by the ICS, would interfere with
decentralized forms of authority.
Notwithstanding these concerns, the founding
Congress Party leadership decided to retain the ICS structure because party
leaders had little experience with alternative models and were cognizant of the
potentially large disruption scrapping the service would entail. While certain
alterations might have been necessary, they reasoned it would be wiser to
proceed gradually. Furthermore, despite the scorn Indians may have heaped on
the ICS prior to independence, many prominent elites associated with the
independence movement were impressed by the way the civil service had largely
maintained order in the tumultuous decade prior to 1947. As one scholar put it,
“even Indian nationalists and their newspapers considered [the ICS] impartial,
high-minded, conscientious, and incorruptible.”20
The ICS was far from politically neutral during the
Raj era, in the sense that it was deeply invested in the continuation of the
status quo and was opposed to the nationalist Congress Party. But it was
arguably neutral in the sense of subordination. That is, members of the ICS had
a highly professionalized, technocratic self-image, carrying out the wishes of
their superiors while subordinating their personal views on policy.21 Many
nationalist leaders believed that the service would continue to be loyal in the
wake of independence, but this time grounded in a democratic context and
beholden to India’s indigenous popular leadership.22
To proponents of continuity, the value of
maintaining an all-India civil service was premised on three additional
underlying beliefs: that such officers would have a national, rather than
parochial, outlook; that an elite bureaucratic corps would attract the best
nationwide talent; and that such a group would possess an ingrained sense of
independence and impartiality.23
One of the most persuasive voices in this camp was
that of Sardar Vallabhbhai Patel, India’s first home minister, who campaigned
vigorously for administrative continuity. Speaking at a provincial premiers’
conference in 1946 to decide the future of the All India Services, Patel stated
that ICS officers were “useful instruments” that would “also serve as a liaison
between the Provinces and the Government of India and introduce [a] certain
amount of brashness and vigor in the administration both of the Centre and the
Provinces.”24 The
ICS and IAS would play a critical role, therefore, in holding together India’s
highly divided federal polity.
RULES OF THE ROAD
A deeper understanding of the internal processes
driving the IAS’s policymaking function is crucial for identifying
opportunities for organizational reform. The IAS possesses many of the classic
features of a professional bureaucracy. This mandarin-style service has several
important characteristics: meritocratic recruitment via a competitive
examination; a distinct (albeit rigid) set of allocation and assignment
procedures, especially in the early stages of an employee’s career; and
predictable, long-term career incentives that reward seniority.
Organization and Recruitment
The term civil service in India is an umbrella
category for several discrete organs. The IAS, along with the Indian Forest
Service and the Indian Police Service (IPS), comprise the All India Services.25 These
organs serve both the state and the central governments and, hence, are said to
be under the dual control of both tiers. This premise of dual control was
underpinned by the belief held by India’s founders that the All India Services
would need to act as a bridge between the center and the states, without being
overly beholden to either.26 While the central government largely controls
recruitment and advancement, IAS officers belong to state cadres. Within these
cadres, officers are one of two types: approximately half spend most of their
careers in the service of their respective state governments, while the other
half receive postings with the central government in New Delhi.27
The IAS possesses many of the classic features of a
professional bureaucracy.
Entry into the IAS is highly competitive. The Union
Public Service Commission (UPSC), an independent constitutional body, recruits
officers to the All India Services and the Central Civil Service through a
multistep examination process.28 Anywhere between 200,000 and 400,000
individuals annually sit for the Civil Services (Preliminary) Examination, a
number pared down to approximately 10,000 for the Civil Services (Main)
Examination and interview. Fewer than 1,000 candidates make the final cut;
these successful few are known as direct recruits. Of these, only the top 100
or so qualify for the IAS, depending on vacancies; the remaining candidates are
eligible for entry into the other All India and Central Civil Services.29
Once admitted, IAS officers receive initial
training at the Lal Bahadur Shastri National Academy of Administration in the
state of Uttarakhand. This training comprises a year of classroom instruction
on the machinery of government, followed by another year of district-level
training to expose trainees to field realities. Based on their record of
performance, state civil servants can also be promoted into the IAS on the
recommendations of the Staff Selection Commission attached to the Department of
Personnel and Training.30
Allocation to State Cadres
After graduation, IAS officers are assigned to a
state cadre through a quasi-random allocation process. The cadre allocation
rule takes into consideration officers’ rankings as determined by the entrance
exam, vacancies in each state, and a rotating roster of states organized
alphabetically. For instance, individuals who perform better on the entrance
exam are more likely to be assigned to their state of origin. At any given
time, however, only one-third of any given cadre may comprise officers serving
in their home state. Because officers spend the majority of their careers in
their respective state cadres, allocation rules are explicitly geared toward
ensuring that all states receive a uniform quality of talent.
Predictable Career Ladder
IAS officers move up in the bureaucratic hierarchy
through clearly defined promotion waves (see table 1). Promotions for junior
positions are based on years of service, while appointments to higher-level
posts are contingent on screening by a committee of senior civil servants (and,
thus, ostensibly involve an element of merit-based selection). Performance
evaluation is conducted through a performance appraisal report written by an
officer’s superiors.31
A critical juncture in every officer’s career is
the process of empanelment. Exceptionally competent officers are placed on a
panel by a special committee of secretaries entrusted with evaluating their
service records; from this panel they are available for promotion as vacancies
arise. Successfully empaneled officers are eligible to serve in the most senior
and prestigious positions in government.
Two factors remain constant throughout the careers
of IAS officers: first, from their earliest days on the job, they are entrusted
with substantial responsibilities and authority over a large population; and
second, career progression is driven by seniority, not performance. After
completing their initial two-year training period, officers begin their careers
as subdivisional magistrates, assisting superior officers in district
government. After four to five years in their cadre (where they may be promoted
to the post of an additional chief magistrate or chief development officer),
officers are usually assigned to the post of district magistrate, a district’s
chief executive. District magistrates oversee revenue collection, law
enforcement, and crisis administration, making them among the most powerful
bureaucrats in the country. They also are responsible for supervising all
infrastructure development projects and working with district-level agencies to
implement centrally sponsored schemes like the Pradhan Mantri Gram Sadak
Yojana, an all-India rural roads program, or the National Rural Employment
Guarantee Scheme, a federal workfare program and the largest social-sector
scheme in the world. On account of their wide-ranging powers, district
magistrates can be described as the “king-pin” in a district’s affairs, as one
analyst put it.32
Typically after nine years of service, officers
become eligible for positions with the state government or the central
government as part of a ministry’s junior staff.33 At
the sixteen-year mark, officers are eligible for the rank of joint secretary to
the government of India. At the state-government level, officers become
eligible for the highly prestigious post of secretary, which allows them to
manage various state-level departments. Finally, retirement is fixed for all
IAS officers at sixty years of age.
FLAILING STATE
Nearly seven decades following independence,
India’s steel frame is exhibiting considerable signs of strain. Even insiders
agree that the apex civil service is not functioning anywhere close to its
highest capacity. Commenting on a new report by a political consultancy that
rated the Indian bureaucracy as the most inefficient in Asia, leading political
scientist Pratap Bhanu Mehta wrote, “the bureaucracy confuses ends with means,
rules with outcomes, control with efficiency.”34 The
IAS of today is hampered by several concomitant issues: a decline in the
quality of recruits, political interference, perverse incentives for career
advancement, a lack of specialized expertise, and a perception of widespread corruption.
These infirmities have compromised the ability of the IAS to fulfill its
mandate.
Declining Human Capital
One reason for the IAS’s waning reputation is the
supposedly diminishing quality of its recruits. Despite an incredibly
competitive entrance examination—in 2016, 180 candidates were selected from a
pool of 465,882 applicants (a success rate of 0.038 percent)—the government is
finding it hard to lure young talent away from increasingly attractive
private-sector opportunities (see table 2 for data on all UPSC-conducted
exams).35
According to a recent study, successful candidates
are getting older, are increasingly less likely to hold a postgraduate degree,
and take an average of four attempts to pass the entrance exam. The combination
of rising average age and lack of advanced academic qualifications implies that
many candidates spend a majority of their twenties preparing for and taking
entrance examinations for the elite civil services.36
Beyond the declining quality of new entrants, poor
remuneration and severe pay compression—a reduction in the ratio of the highest
government salary to the lowest—have had adverse effects on the morale and
social prestige associated with a civil service career (see table 3).37 One
former IAS officer who joined the service in the mid-1980s notes that
secretaries to the government of India earned as much money as their
predecessors did fifty years earlier, in the mid-1930s. Once among the
best-paid civil servants in the world, IAS officers slid toward the opposite end
of the spectrum over subsequent decades.38
Diminished Independence
A deeply pervasive culture of political
interference has confounded efforts to combat the perceived diminishing quality
of human capital in the bureaucracy. According to a 2010 survey of civil
servants, only 24 percent believed that postings to sought-after stations were
merit based. More broadly, nearly one in two respondents thought undue outside
pressure was a significant problem.39
Short average tenure in posts—as low as six months
in India’s most populous state, Uttar Pradesh—and a growing number of posts of
varying importance, duties, and pay effectively enable elected officials to use
lateral transfers to punish officers.40 The career of Ashok Khemka, an IAS officer
who joined the Haryana cadre in 1991, is one famous case in point: for exposing
endemic corruption across various state-government departments, he has been
transferred 47 times in twenty-four years.41 For example, Khemka was transferred from Haryana’s
transportation department to the ostensibly less important archaeology and
museums department after making policy decisions that were in opposition to the
interests of the politically important so-called transport lobby.42 Due
to the looming prospect of being transferred, bureaucrats are susceptible to
political pressure in the execution of their daily responsibilities.43
Poor Incentives for Advancement
Many observers—including many current and former
officers—have questioned whether the rules governing advancement in the IAS are
allowing the best and the brightest to move up in the ranks. For starters, the
bias toward seniority in filling key posts reduces the ability of
high-performing officers to swiftly obtain promotions, while protecting poorly performing
officers who have more years of service under their belts. The empanelment
process, through which officers are selected for service in the central
government, is highly opaque and can be influenced by the judgments of
politicians, who might wish to derail officers who cross them.44
Lack of Specialization
In addition, some experts have questioned whether
the IAS can continue to exist as a generalist service in a world that is
increasingly complex and where domain knowledge has become more valuable. The
frequent rotation that officers experience in the service means that they are
constantly developing new skills and new expertise but very rarely stay in one
field or sector long enough to become genuine experts.45
Malfeasance
Taken together, several of the factors listed above
are major drivers of malfeasance in the service. Endemic political interference
can lead to rent-seeking behavior even for honest officers, who might feel
forced to comply with questionable demands from superiors for fear of being
punished. Furthermore, uncompetitive public-sector salaries (not to mention
years of foregone wages as candidates devote an increasing amount of time to
passing the civil services exam) encourage officers to make extra money while
in office.
In the 2010 survey mentioned previously, 78 percent
of IAS respondents believed some or most officers used influence to secure
coveted positions, while 62 percent thought some or most officers indulged in
nepotism.46 A
former director of the Central Bureau of Investigation (CBI), commenting on a
recent spate of investigations and arrests of senior IAS officers, bemoaned
“the escalation of corruption from the bottom of the bureaucratic hierarchy to
its higher echelons.”47 According to a statement released by the Modi
government, between January 2012 and April 2015 the CBI opened as many as 74
cases against IAS, IPS, and Indian Revenue Service officers for allegedly
violating the Prevention of Corruption Act.48
OPENING THE BLACK BOX
A reform agenda for the IAS must seek to resolve
the perverse incentive structures that riddle the top functionaries of the
Indian state. For the first time, thanks in part to advances in the collection
and analysis of big data, scholars have unprecedented access to detailed
information on the career profiles of IAS officers. This information, when
combined with fine-grained data on development indicators and electoral and
political dynamics, provides significant new insights on bureaucratic performance.
A reform agenda for the IAS must seek to resolve
the perverse incentive structures that riddle the top functionaries of the
Indian state.
The growing empirical literature on the
effectiveness of the IAS comprises three broad lines of questioning. First,
what determines the upward mobility of IAS officers in the service, thereby
shaping career outcomes? Second, what impact can individual bureaucrats have on
actual development outcomes? Third, how do politicians and bureaucrats interact
while in power, and how does this impact development on the ground? (See table
4 for a summary of the studies and their important attributes.)49
Determinants of Upward Mobility
The first line of inquiry examines the determinants
of career success in the IAS. The term success here refers strictly to the
career advancement of individual officers, as opposed to their impact on
tangible development outcomes.
A key predictor of future professional success is
an IAS candidate’s entrance exam performance and post-entry training scores.
Combining cross-sectional data on subjective assessments of IAS officers from a
wide range of societal stakeholders with detailed information about postings
and pay scales of more than 5,600 IAS officers throughout their careers,
Marianne Bertrand and her fellow researchers examined how predetermined
characteristics of officers at the recruitment stage—age, caste, and exam
scores (including both the entrance- and post-entry training exams), among
others—correlate with officers’ perceived effectiveness. To establish an objective
measure of performance, the researchers asked a diverse group of
stakeholders—from state civil servants to politicians and journalists—to rate
officers on five dimensions: effectiveness, probity, ability to withstand
political pressure, responsiveness to the interests of poor citizens, and an
overall summary rating.50
There is a highly robust, positive correlation
between officers’ scores on the IAS entrance exam and both their future
investments in professional training and subjective performance ratings.
Interestingly, stakeholders more positively assessed those officers who
demonstrated the most improvement in their training compared with their
baseline performance on the IAS exam.
It was also the case that officers who were older
and entered the IAS as part of a large cohort exhibited lower effectiveness,
according to the study’s subjective measures. Age serves as an impediment
because older officers will be too old by the time jobs at the highest pay
scale open up, at which point the competition for coveted jobs will be even
more intense than usual. Larger cohort sizes also make upward mobility more
difficult because they imply greater competition for promotions. The
interaction between the two characteristics appears especially problematic: older
officers in larger cohorts are significantly more likely to face delays in
promotions and to be the subjects of official suspensions.51
Some of these findings are similar to those in a
2013 study by John-Paul Ferguson and Sharique Hasan, who used the records of
more than 3,000 IAS officers to examine the impact of specialization on
achieving early- and late-career milestones like postings to the central
government and empanelment. Specialization was defined as the number of months
spent working in a specific domain such as defense, finance, or transportation.
Controlling for a host of individual-level characteristics (such as age,
education, gender, and tenure) as well as political factors (like changes in
party control in each state), junior-level officers with an above-average
specialization score (defined as one standard deviation above the mean) were 36
percent more likely to receive a coveted posting with the central government in
New Delhi. At earlier stages of their careers, officers are rewarded for their
specializations because they signal ability and future potential.
However, there is no systemic match between
accumulated experience and postings officers receive; in other words,
specializing in a field does not raise the likelihood of working in that field
at the center (finance is one notable exception).52 An
officer’s prior educational performance—whether he or she graduated in the
first division of an undergraduate class and possesses multiple academic
degrees—remains a robust predictor of earning a posting with the central
government in New Delhi.
With regard to empanelment, a late-career
milestone, there was a positive and statistically significant relationship
between accumulated experience and post-empanelment job offers. Officers with
an above-average level of specialization were 43 percent more likely to become
joint secretaries—a senior position with direct oversight of a specific
governmental department. At this later stage of officers’ careers, however,
specialization matters not for signaling reasons but because of domain-specific
skill accumulation. As the authors wrote, “late in a career, more
specialization is rewarded because it reflects specific skills.”53 When
it comes to being empaneled, as with winning early-career postings to the central
government, educational performance was also linked with higher success rates.54
These two distinct mechanisms—signaling and
accumulating skills—are plausibly connected. If an officer is rewarded early on
in his or her career for specialization, even if it has little to do with any
specific domain knowledge, that officer has incentives to double down on
specialization—which is rewarded for its intrinsic value at a later stage.
These findings suggest that the oft-heard notion
that early-career officers have no incentive to acquire knowledge or improve
skills in a given domain or area of expertise is not entirely accurate; those
who do acquire and cultivate specific domain knowledge are rewarded for doing
so.55 On
this point, an officer’s performance on the civil service entrance exam (a
proxy for quality) is highly predictive of his or her future career potential.
Officers of higher initial ability, as determined by their performance on the
entrance exam, are more likely to invest in training and professional
development (especially foreign training) over the course of their careers and,
in turn, are more likely to be recommended for empanelment down the road.56
Bureaucratic Influence on Development
Outcomes
The second line of inquiry relates to the tangible
impact individual IAS officers can have on development outcomes in their areas
of operation.
An efficient bureaucracy matters for economic
performance. For every IAS officer in their sample, Bertrand and her colleagues
calculated a “predicted effectiveness” score using a combination of individual
and organizational-level characteristics.57 This comprehensive measure of predicted
effectiveness of senior IAS officers was positively associated with per capita state-level
gross domestic product (GDP) and industrial growth. Predicted effectiveness was
also positively associated with higher total annual public revenue.
Interestingly, higher revenue was not driven by improved taxation; rather, it
was the result of increases in nontax revenue sources (such as dividends and
profits from public-sector enterprises) and grants comprising major funding
schemes from the central government—all activities supervised by senior IAS
officers.
The service’s arcane bureaucratic rules also can
have material impacts. A one standard deviation increase in the average age at
entry was associated with a 10.6 percent lower state-level GDP per capita; the
impact increased by another 4 percent if the cohort size increased by one
standard deviation.58
One of the biggest debates in the comparative
thinking on bureaucracy is the virtue of embeddedness, or the strength of local
ties.59 Proponents
argue that bureaucrats must be locally embedded (typically, native to a given
area) if they are to be truly effective. After all, local officers are more
likely than those from other parts of the country to be close to the population
they serve and able to use their knowledge of language and culture to work well
with local stakeholders. On the flip side, detractors argue that officials who
are too closely intertwined with the local community only fulfill the policy
priorities of elites or exclude the broader community from key public goods and
services.
Data suggests bureaucrats with strong local ties to
their communities often outperform outsiders when it comes to delivering public
goods. In a 2015 paper, Rikhil Bhavnani and Alexander Lee used data on nearly
4,800 serving IAS officers (as of March 2007) to examine whether locally
embedded bureaucrats—those IAS officers serving in their home state (known as
their state of domicile)—enhanced service delivery between 1991 and 2001, as
measured by the proportion of villages in a district with high schools.60 A
one standard deviation increase in the proportion of local IAS officers was
linked to a 4.6 percent increase in the proportion of villages with public high
schools. IAS officers’ early career postings in their cadre states are largely
apolitical, which means that the analysis did not have to account for unobserved
forces driving personnel assignment.61 The researchers studied access to public high
schools, rather than elementary schools, due to concerns of ceiling effects:
most villages had access to elementary schools in 1991, and there was little
incentive for the government to keep building more of them. Interestingly,
embeddedness has no discernible impact on the provision of roads and phones,
responsibility over which lies not with the district administration but with
parastatal organizations, which are publicly owned but privately managed
entities in charge of providing public goods and services.
Bureaucrats with strong local ties to their
communities often outperform outsiders when it comes to delivering public goods
.
However, the story does not end there; the authors
also tested for variation in the impact of embeddedness. It is still possible
that there are areas where typical mechanisms of local accountability are
ineffective and, hence, bureaucrats are more likely to be susceptible to elite
capture. The data suggests that embeddedness was associated with more high
school construction—but only in districts with high literacy and large
vernacular newspaper circulation (and, hence, greater accountability). The
presence of these two factors allows the local populace to better monitor
government actions. In districts with low newspaper circulation and literacy,
the converse is true: embeddedness had no impact on high school construction.
It stands to reason that in the latter environment, where the local populace
cannot effectively hold officers accountable, the threat of corruption looms
much larger. Interestingly, the positive impacts of embeddedness go beyond
facility with the local language or local political connections, suggesting
deeper—possibly cultural—advantages.62
Finally, individual IAS officers have a moderately
large positive impact on district-level economic outcomes. In a 2015 study,
Jonas Hjort, Gautam Rao, and Elizabeth Santorella adopted methodologies
developed in education literature (for instance, to quantify the value added of
teachers on individual student learning outcomes) and in the field of labor
economics (intended to measure worker impact) and applied them to the study of
district collectors in India. Based on this value-added methodology, an
individual IAS officer could explain up to 2 percent of variation in the
outcomes of investment projects in his or her district and roughly 0.4 percent
of variation in nighttime luminosity (which is often used as a proxy for local
economic activity).63 These
are very sizable effects.
Because the scholars also had details on the
individual characteristics of district collectors, they could unpack the
correlates of better bureaucratic performance. District collectors with better
past educational performance (that is, first-class honors in their highest
completed degree) were more likely to deliver better outcomes. Similarly, IAS
officers who could speak a state’s official language also exhibited better
performance, on average.
Politician-Bureaucrat Dynamics
The third and final pillar of new research on the
IAS disaggregates the impact of elected officials on the bureaucracy.
The most visible and lamentable aspect of political
interference in the civil service has been the phenomenon of punitive transfers.
The most visible and lamentable aspect of political
interference in the civil service has been the phenomenon of punitive
transfers. In a 2012 article, Lakshmi Iyer and Anandi Mani used the career
histories of 2,800 IAS officers—combined with data on political changes, proxy
measures of bureaucrat ability, and a measure of the perceived importance of
different IAS posts—to show how politicians use frequent reassignments to
pressure bureaucrats. There appear to be two major sources of bureaucratic
inefficiency. First, because politicians seek to exercise a degree of control
over civil servants, important bureaucratic positions are not necessarily
filled by the most qualified officers available (as judged by their initial
ability). Second, junior IAS officers systematically underinvest in skill
acquisition because loyalty to powerful politicians, as opposed to merit-based
advancement, offers an alternative path to career success.
The extent of what is often referred to as the
Transfer-Posting Raj is extraordinary. The probability that an IAS officer
would be transferred in a given year was 53 percent, and this is increased by
10 percent when a state elects a new chief minister. The average tenure of an
IAS officer in any given post was a mere sixteen months, which stands in
contrast to recommendations of various expert committees that have argued for
fixed tenures as long as five years. Bureaucrats ranking among the top twenty
in their cohort were 2.2 percentage points less likely to be transferred after
the election of a new chief minister (and significantly more likely to be
empaneled later in their career). Being of the same caste as the core
constituency of the chief minister’s political party increased an officer’s
probability of obtaining an important post by 6.6 percentage points.64
Taken together, this evidence outlines two
divergent paths to moving up in the bureaucratic hierarchy: an officer can
either invest in expertise or leverage his or her caste affinity to secure
important positions. Does one path lead to more success overall? There is no
evidence to suggest this is the case: the average importance of posts held by
officers through their career varies little with initial ranking, irrespective
of which track they choose.65
With regard to the impact on economic development,
in places where the probability of an officer being transferred increased by 10
percentage points, poverty rates exhibited a much slower pace of decline than
in other districts—suggesting lasting damage to policy outcomes. These results,
the authors emphasized, should be treated as suggestive because there could
have been some unobserved factor(s) influencing both transfers and development
outcomes.66
Yet another study, authored by Anusha Nath in 2015,
focused exclusively on the impact of political competition on a bureaucrat’s
ability to implement development activities. The author argues that electoral
competition has a counterintuitive impact on bureaucratic outcomes. Whereas a
good deal of theory predicts that electoral uncertainty leads to better
governance outcomes because politicians are worried about losing reelection
bids if they do not perform, Nath posits the opposite: bureaucrats are more
incentivized to do their job when it is almost certain that the political
incumbent will be brought back to power.67
Nath’s analysis compiled professional histories of
all IAS officers serving as district collectors between 1999 and 2009, data on
the implementation of projects executed using constituency development funds
allocated to members of parliament (MPs), and official election returns.68 Nath’s
primary measure of bureaucratic performance was the time it took district
collectors to sanction projects MPs propose to be built with money from their
discretionary funds. Although MPs can propose small public works projects and
use earmarked funds to finance their construction, it is the district
administration—led by the district collector—that has to undertake the work.
This gives collectors an important degree of power; they can speed up (or slow
down) the pace of development projects—at least to a certain extent—based on
their preferences.
In constituencies where incumbents were prohibited
from standing for reelection (because their seats had been reserved for ethnic
minorities by an independent redistricting, or delimitation, agency), the
average time it took for a district collector to sanction an MP’s proposed
project increased by 13 percent. The agency’s decision to change the
reservation status of a given parliamentary constituency in the following
election occurred midway through MPs’ terms, which makes it a reasonable
exogenous shock.69
Conversely, in constituencies that are party
strongholds (that is, where reelection for a politician belonging to the
incumbent party is virtually guaranteed based on its track record over the past
four election cycles), the district administration approved projects 11 percent
faster than average. Additionally, district collectors were more effective in
implementing projects when they were eligible for promotion and when the incumbent
politician was likely to remain in power.70 In short, where there is greater political
certainty, the bureaucracy performs better.
This finding closely tracks Iyer and Mani’s insight
that bureaucratic transfers exhibit a spike in the aftermath of political
turnover. As electoral pressure diminishes, a virtuous cycle is initiated
whereby politicians incentivize bureaucrats with future postings and civil
servants exert more effort into approving development projects. This is not
merely a result of politicians selecting better-performing bureaucrats to begin
with; because electoral and administrative boundaries do not perfectly overlap,
Nath was able to measure how district officers responded differentially to
multiple politicians overlapping with his or her given district.
This work begs the question: when do politicians
want to put effort into incentivizing bureaucrats? This puzzle awaits further
research, but a forthcoming paper by Saad Gulzar and Benjamin Pasquale offers
one plausible narrative. The authors used an original data set of nearly
500,000 villages where the National Rural Employment Guarantee Scheme (NREGS)
operates to compare officers supervised by a single politician with those
supervised by several politicians. Specifically, the authors compared NREGS
outcomes (the number of villagers who worked in NREGS and the average number of
days worked) in villages whose block administration is split across two
politicians with other villages whose block administration is not split.
The study found that split blocks employed fewer
individuals in NREGS, who in turn received fewer workdays than their
counterparts in unsplit blocks. Further, these results were driven by a
specific free-rider problem: if a politician faces a higher marginal cost of
effort, as happens when split blocks in his or her constituency are shared with
politicians from the same party, development outcomes worsen. The same is true
when the marginal benefit of a politician’s effort increases, for instance when
the political importance of an area grows.
Politicians are therefore incentivized to motivate
bureaucrats only when the benefits are internalized. As the authors suggested:
“Politicians realize that large development programs offer them an important
opportunity to earn favor with voters. Development program designs that help
politicians claim credit will strengthen democratic accountability and improve
service delivery.”71
MARGINAL REVOLUTION
Given the concerns dogging the IAS, calls for
reform are all too commonplace, especially in New Delhi. And there is no
shortage of ideas about how best to proceed. Reform ideas literally run the
gamut.
Some analysts have called for doing away with the
IAS entirely. For instance, journalist Mihir Sharma has argued for abolishing
the IAS on the grounds that an unaccountable and misinformed bureaucracy based
on the Whitehall model simply cannot administer a twenty-first-century state.72
While there might be merit to scrapping the system
and beginning with a clean slate, as opposed to pursuing a strategy of gradual
updating and renewal, public institutions are notoriously sticky and path
dependent. Furthermore, replacing local institutions with idealized versions of
Western best practices is extremely risky, especially when such reform fails to
address underlying social inequalities.73 As one former IAS officer put it, tearing
down and replacing a structure that connects villages to districts, districts
to states, and—finally—states to the capital of India is no easy task.74
This resistance to change is perhaps why many
experts have suggested keeping the service intact but introducing a series of
updates to its recruitment and overall operations. Many of these alterations
can be found, in some form or fashion, in the various reports of the Second Administrative
Reforms Commission, a major government-led initiative launched in 2005 to
prepare a blueprint for overhauling the Indian bureaucracy. The commission was
the latest in a long string of expert panels, dating back to the 1947
Secretariat Reorganization Committee, established by the government to propose
civil service reforms.75 Recognizing that “inefficiency, corruption
and delays have become, in public perception, the hallmarks of public
administration in India,” the commission released fifteen reports on various
facets of governance, including undue political interference, inadequate
accountability mechanisms, and capacity building.76
Regarding recruitment, the commission recommended
significantly lowering the permissible age of entry into the civil services and
establishing national institutes of public administration that would cultivate
a new pool of aspiring civil service applicants. In an attempt to engineer a
shift away from seniority-based career progression, the commission also
suggested that all promotions be based on successful completion of mandatory
training.
Finally, to strengthen accountability mechanisms,
the commission recommended a system of two intensive reviews at the fourteen-
and twenty-year marks to determine continuance in public service, as well as a
new civil service reform bill that would fix a minimum tenure for senior posts
and establish safeguards against arbitrary dismissal.77
The obstacles to even modest reform of this type,
such as opening up senior management positions in the IAS to individuals from
the private sector, are immense.78 For instance, proposals to allow for lateral
entry into the IAS have drawn withering criticism from current and retired
civil servants, who have argued that infusing external talent into high-profile
posts is likely to both affect incumbent morale and distort the incentives of
new entrants.79After
initially raising hopes that it would resist opposition to infusing public
service with more lateral entrants, the Modi administration has apparently
relented. In December 2015, Minister of State for Personnel, Public Grievances,
and Pensions Jitendra Singh clarified that the present government has no plans
to pursue lateral entry into the IAS.80 If the past is any guide, future governments
will also move incrementally, if at all, on civil service reform given stiff
resistance from incumbent IAS officers.81
In that spirit, the government would be wise to
consider three broad areas in which to undertake incremental policy shifts:
enacting legislation to prevent arbitrary transfers of personnel, making
data-driven decisions on allocation and retention, and reexamining the
potential benefits of increasing the number of local officers in state cadres.
Thwarting Political Interference
Political interference remains one of the biggest
obstacles to bureaucratic effectiveness. Perhaps for the first time, researchers
have drawn clear, quantifiable links between the pervasive abuse of the
transfers and postings of civil servants and development outcomes.
One step the present government could take to
rectify this situation is to prioritize action on a series of draft bills that
place constraints on politicians’ ability to arbitrarily transfer bureaucrats.
This pending legislation includes the Public Services Bill (2007), the Civil
Services Bill (2009), and the Civil Services Standards, Performance, and
Accountability Bill (2010), all of which have been languishing. In recent
years, the only notable act of civil service reform has come not from
parliament but from the judiciary; in 2013, the Supreme Court of India directed
both the central and the state governments to establish civil service boards to
manage the tenure, transfer, and posting of all officers in the All India
Services.82Unfortunately,
the order has been widely perceived as toothless, because very few states have
heeded the call to fix a minimum tenure of two years for civil servants.83
Another idea, which has been mooted and deserves
consideration, is to develop a stability index for key posts for which the
average length of tenures must remain above a certain predetermined average
(say, two years). This approach should allow for flexibility; while there might
be good reasons for an individual officer to be transferred, on average such
moves should be the exception rather than the rule.84
Since coming to power in May 2014, the Modi
government has taken steps to curb politicized transfers, although its moves
have received mixed reviews. Some commentators have praised the new process
instituted by the Prime Minister’s Office (PMO), whereby senior bureaucrats run
background checks on all officers seeking postings to the central government
with two criteria in mind: honesty and efficiency.85 Critics,
however, argue that centralizing power in the PMO does not bode well for an
effective administrative machinery and point to frequent reshuffles at the
joint-secretary level and falling numbers of officers willing to work at the
center as evidence of this weakness.86
Increasing Career Incentives
A second potential area for reform is the manner in
which existing processes of recruitment and seniority-based career progression
can introduce inefficiencies into the bureaucracy. The empirical finding that
an individual officer’s initial score on the Civil Services (Main) Examination
is highly predictive of future success appears to be fairly robust. Beyond
initial exam scores, postrecruitment training (including improvement in
training performance relative to an officer’s starting point) is also positively
correlated with perceived effectiveness.87 What this means is that there is useful
information available about each civil servant’s general ability even before he
or she enters the service after the probation period. Yet, these valuable data
points are not systematically used in future decisions regarding retention or
assignment to sector-specific positions.88
Organizational features of the service that dictate
career progression, such as those having to do with the rigid age windows
around entry and exit and seniority-based promotions, can also have a
measurable (often negative) impact on bureaucratic effectiveness. The older an
officer is when entering the IAS and the larger his or her cohort, the less
effective that officer is likely to be in the future. Furthermore, the
assignment of senior officers at the joint-secretary level ought to ensure a
strong match between the posting and specific skills that have been accumulated
over time.
The recommendations of the Second Administrative
Reforms Commission on selection to key leadership positions in the civil
services are especially germane. Recognizing that the current system of
empanelment suffers from a lack of transparency, the commission argued for a
system of performance appraisal that privileged domain competence over
subjective annual performance appraisal reports and made domain expertise a
criterion for senior management positions of a technical nature. Additionally,
the commission made the case for greater competition for positions at the
joint-secretary level and above (in both state governments and the government
of India) by opening them up to candidates from all senior administrative
services, such as the Indian Economic Service, the Indian Revenue Service, and
the Indian Information Service.
The body also favored opening up additional
secretary (one rank above joint secretary) positions to qualified individuals
from the private sector.89The Modi government has taken a welcome step in
this direction by restructuring the empanelment process. Previously, an expert
committee would aggregate an officer’s annual personal appraisal reports (where
outstanding grades were typical) for the preceding sixteen years—a system
predicated on negative disqualification, or searching for reasons to drop
candidates, rather than on considered selection based on affirmative criteria.90 By
introducing a comprehensive evaluation that ranks officers on their functional
skills, domain expertise, behavioral competence, and integrity, the center
seeks to eliminate ambiguity from the empanelment process and explicitly tie
high job performance to moving up the career ladder.
Given that older officers entering the bureaucracy
are perceived as less effective by internal and external stakeholders like
civil society members, businesspeople, politicians, and other civil servants,
reducing the maximum age of entry into the IAS is a relatively easy reform the
government could introduce.91 Although the Second Administrative Reforms
Commission recommended limiting the permissible age, the Department of
Personnel and Training moved in the opposite direction, increasing the age
limit for aspiring candidates in 2014.92 The agency made the switch despite the fact
that two-thirds of all civil servants the government surveyed agreed that the maximum
age of entry should be decreased.93 Of late, however, both the government and the
bureaucracy seem to have reached a consensus on the importance of lowering the
upper-age limit. According to media reports, the Modi administration is likely
to accept the recommendation of an August 2016 UPSC panel report to implement a
phased reduction in the age limit for general, able-bodied candidates from
thirty-two to twenty-seven years.94 This small step not only improves the IAS’s
human capital pipeline but also paves the way for organizational reform in the
future.
There is also a case for reducing the overall
number of IAS positions. Over time, the number of authorized positions has
ballooned, often creating redundancies or multiple layers of bureaucracy, which
further encumber decisionmaking (see table 5). Reducing the size of the
individual cadres would also decrease the number of promotions, a step that is
needed to ensure only the best officers reach the upper levels of the IAS
ranks.95 As
one commentator has noted, the pyramid structure of promotions looks more like
a cylinder because “75 percent of officers become joint secretaries and 40
percent reach the level of additional secretary.”96
This begs the question of how to improve the
process around promotion decisions. Just as data can help inform the initial
assignment of officers in the service, they can also be of use in latter stages
of officers’ careers. However, the likely benefits of shrinking the size of
cadres must be balanced against the costs of creating disincentives for
talented young people to join the service. After all, instituting an up-or-out
system could adversely affect job security and stability.
Stepping back, it is outcomes that should drive
government policymaking. The advent of big data, especially on concrete
outcomes that can be traced to a specific officer’s time in a given post, opens
up wide-ranging possibilities for performance-based evaluation and promotion.
Seniority is a blunt instrument for deciding who gets promoted and who does
not, especially when fine-grained data are now readily available. The choice of
the word outcomes here must be emphasized; governments all over the world,
including India’s, typically track expenditure (such as education funds spent)
and defined outputs (number of teachers trained or school buildings
constructed), but few have made the jump to outcomes (reading skills of a third
grader) that more closely get at issues of quality.97
Data-driven performance metrics could not only be
used for promotions, but they also could help guide salary and remuneration
decisions. There is a growing literature about performance-based pay for
public-sector workers, and while the jury is still out about the effectiveness
of such schemes, limited experimentation is certainly worth pursuing.98 To
be clear: data need not be the only criterion on which officers are judged.
However, data could be one critical component.
There is the final pesky issue of what to do with
perennially underperforming officers. While the government can adopt smarter
methods for ensuring that the best officers are selected, promoted, and placed
in the right jobs, it must also find creative ways of dealing with poor
performers. The Second Administrative Reforms Commission recommended that
within the framework of a new civil services law, the government institute a
new policy whereby all officers who are deemed unfit for service at the time of
their twenty-year review be forcibly retired.
Neither the Singh government nor the Modi
administration embraced this suggestion, but the latter has taken new steps to
crack down on poor performers. According to media reports, the Department of
Personnel and Training has begun systematically reviewing the performance of
central officers who have either completed thirty years of service or reached
fifty years of age. Those officers who receive negative reviews, the reports
suggest, are to receive a notice that their services will be terminated within
three months.99 At
the end of 2015, the Modi government disclosed that it had dismissed or
compulsorily retired thirteen bureaucrats for unsatisfactory performance.100 This
process of dismissing officers who are negatively rated at predictable career benchmarks
should be institutionalized so that it does not rest on the preferences of any
one government but becomes a transparently enforced and embedded rule.
A third reform is somewhat counterintuitive: there
might be unexpected benefits from allocating a higher percentage of junior
officers to their states of domicile, or home states.101 This
proposal flies in the face of some of the original arguments to the contrary
made by India’s founders. In a speech to the Constituent Assembly in 1949, then
home minister Sardar Vallabhbhai Patel highlighted the IAS’s role in
encouraging center-state harmony, claiming that “you will not have a united
India, if you have [not] a good all-India service which has independence to
speak out its mind.”102 In
subsequent decades, political scientists have echoed these claims, contending
that the current structure of the IAS plays “a key role in generating all-India
loyalties.”103 The
notion of altering the insider-outsider ratio goes against conventional wisdom
among senior bureaucrats, many of whom contend that local officers are
susceptible to capture by their personal network, while outsider officers with
no such stakes tend to perform better.
The architects of the IAS may have been right to
distrust bureaucrats with strong local ties. Yet it is possible that the
widespread prevalence of accountability mechanisms in contemporary India—in the
form of growing social, television, and print media circulation and rising
literacy levels—may minimize the threat of capture by vested interests. While a
change to the national cadre allocation policy is unwarranted at this stage,
reform-minded state cadres could experiment with increasing the number of local
IAS officers and closely tracking their impact on development outcomes relative
to other bureaucrats.
AVENUES FOR FUTURE RESEARCH
While the primary research findings, taken in
aggregate, suggest potential reforms to policies on recruitment, training,
career advancement, and transfers, important gaps remain. First, additional
research is needed to further test the hypothesis that local officers generate
better development outcomes than outsiders. The evidence to date suggests that
embedded IAS officers have a tangible, positive impact in areas where strong
accountability mechanisms are present. However, a concern many bureaucrats
share about increasing the proportion of domiciled officers is that they lack
the broad national outlook possessed by officers assigned to states other than
those to which they belong. Scholars should explore whether the positive
relationship between insider status and development outcomes holds as officers
are promoted to posts in state governments or to postings in New Delhi.
Second, woefully little is known about bureaucratic
efficiency at the most senior levels of management. This is arguably when
productivity matters the most, because senior civil servants are in charge of
state- or central-government departments toward the end of their careers. A
slew of news reports have documented the phenomenon of retired IAS officers
being appointed to official bodies and administrative tribunals.104 This
trend has led some scholars to voice concern about a “sinecure state,” in which
senior IAS officers modulate their performance in their final years of service
in the hopes of winning a plum postretirement assignment.105
This conjecture opens up several opportunities for
future research. For example, is there a systematic increase in senior
bureaucrats assuming postretirement postings? What impact, if any, does this
behavior have on bureaucratic efficiency during officers’ final months and
years in office? The answers to these questions are of significant importance
in determining whether new rules regarding postretirement government employment
should be contemplated.
Third, little is understood about the workings of
the state-level bureaucracies, the variation among them, and their impact on
development and governance. There has been little systematic research into
these issues, despite the fact that states are today the prime venues for
political competition, economic policymaking, and governance writ large.
Researchers do have hunches worth exploring. The conventional wisdom is that
the quality of bureaucrats from the state services is lower than in the IAS. In
the words of political scientist Devesh Kapur, “if there are questions about
the competencies, integrity and political pressures on the IAS, these are
likely to be considerably greater in the case of the PCSes.”106 But
there is likely to be considerable variation across states. Scholar Atul Kohli
has remarked that the quality of state-level bureaucracy in southern India has
generally been superior to that delivered in the north. Kohli qualifies this
statement, writing, “I hesitate in asserting this ‘fact’ because, to the best
of my knowledge, it has not been documented by scholarly research; comparison
of state level bureaucracies across India is crying out for further research.”107 Comparative
analyses of state-level bureaucracies—not to mention an examination of the
interaction between the IAS and the state civil services—are ripe for deeper
exploration.
CONCLUSION
The challenges facing the Indian state in the
twenty-first century are immense. The country’s fundamentals—a young and growing
workforce, a virtually unprecedented urban transition, and a domestic
marketplace with seemingly infinite potential—should positively influence its
quest to fulfill this promise and sustain high rates of growth. However, India
does possess one significant Achilles’ heel: the quality of its public-sector
institutions.
Any serious reform program for civil administration
must address the infirmities of the core bureaucracy. Although the IAS
represents a small share of the overall administrative apparatus, given its
control over executive positions at all levels—local, state, and national—it is
a critical component. For the first time, thanks to a new body of literature
that leverages big data with cutting-edge statistical methodologies, there is
rigorous evidence to help inform reform discussions. While the solutions
implied by the data are not revolutionary, they have the virtue of being based
on solid evidence.
As the obstacles facing India’s transition to a
middle-income economy grow in size and complexity, the country’s policymakers
cannot let institutional lethargy get in the way of efficient policy
implementation. A modern Indian state requires an administrative apparatus that
encourages and recognizes productive high performers, ensures political buy-in
within the policymaking process, and values genuine innovations in service
delivery over an unquestioning adherence to hierarchy and procedure.
NOTES
1 Growth
figures, measured in constant prices, are sourced from the Reserve Bank of
India. Poverty data, using a poverty cutoff of $1.90 per day, comes from the
World Bank. For an explanation of the latter, see Rukmini S., “Poverty Is
Falling Fast in India, but We Still Measure It Terribly,” Hindu, October 28, 2015, http://www.thehindu.com/data/poverty-is-falling-fast-in-india-but-we-still-measure-it-terribly/article7810119.ece.
2 International Monetary Fund, World Economic Outlook: Too Slow for Too Long (Washington,
D.C.: International Monetary Fund, 2016).
3 Gurcharan
Das, India Grows at Night (London: Penguin UK, 2013). Even
a shock like the landmark economic reforms of 1991 did little to fundamentally
alter the nature of India’s slothful state. As economist Lant Pritchett has
argued, market liberalization efforts of the early 1990s were “administrative
capability saving” reforms in which the state simply stopped trying to perform
extraneous functions. See Lant Pritchett, “Is India a Flailing State? Detours
on the Four Lane Highway to Modernization,” Harvard Kennedy School Working
Paper RWP09-013, May 13, 2009.
4 The
government effectiveness indicator combines the views of a large number of
survey respondents—enterprises, citizens, and experts—across countries over the
period 1996–2014. It is based on over 30 individual data sources produced by a
variety of survey institutes, think tanks, nongovernmental organizations,
international organizations, and private-sector firms. As a benchmark, in 2014
high-income countries of the Organization for Economic Cooperation and
Development ranked in the eighty-eighth percentile on the government
effectiveness indicator, on average. For more detail, see World Bank,
“Worldwide Governance Indicators,” http://info.worldbank.org/governance/wgi/index.aspx#home.
5 The outstanding service of officers like C.D.
Deshmukh, an ICS officer and the first Indian governor of the Reserve Bank of
India, and S.R. Shankaran, a 1958-batch IAS officer in the Andhra Pradesh cadre
who fought against bonded labor and atrocities against Dalits, have become the
stuff of legend. Several reports by international development organizations on
successful innovations in service delivery have recognized the pivotal role IAS
officers have played in implementing the Indian government’s key development
and economic priorities over the past seven decades. See World Bank, Reforming Public Services in India: Drawing Lessons From Success (Washington,
D.C.: World Bank, 2006); also see NITI Aayog and the United Nations Development
Program, Social Sector Service Delivery: Good Practices Resource Book (New
Delhi: Government of India, 2015).
6 The
data on the total number of public-sector officials in India are current as of
January 1, 2014. See Government of India, Report of the Seventh Central
Pay Commission (New Delhi: Government of India, 2015), 23. The data
on IAS officers are current of January 1, 2015. See Government of India,
National Informatics Center, “Cadre Strength of Indian Administrative Service,” http://civillist.ias.nic.in/YrCurr/PDF/AppendixA.pdf.
7 The
widespread use of the term babu is a perennial
grievance among IAS officers. As of mid-2016, several tweets by the IAS
(Central) Association admonished national newspapers and television channels
for their use of the term. A number of Facebook posts by serving officers with
large social media followings also expressed disappointment.
8 Throughout
this paper, we use the term central rather than union government to refer to the government in New
Delhi—even though the latter is the officially recognized term. However,
central government is the commonly accepted designation outside of India.
9 The
origins of the oft-quoted “steel frame” reference can be found in a speech then
British prime minister David Lloyd George delivered to the British Parliament
in 1922 on the subject of the Indian Civil Service: “If you take that steel
frame out, the fabric will collapse. . . . There is one institution we
will not cripple, there is one institution we will not deprive of its functions
or of its privileges, and that is that institution which built up the British
Raj—the British Civil Service in India.” See House of Commons Debates,
vol. 157, columns 1495–1525, August 2, 1922, http://hansard.millbanksystems.com/commons/1922/aug/02/civil-service-india.
10 Uttam
Sengupta, “Shaking Up the Frame,” Outlook, June 16, 2014, http://www.outlookindia.com/magazine/story/shaking-up-the-frame/290983.
11 Manmohan
Singh, “Prime Minister’s Address to the Nation,” June 24, 2004, http://archivepmo.nic.in/drmanmohansingh/speech-details.php?nodeid=1.
12 Sandeep
Unnithan and Kumar Anshuman, “Yes, Prime Minister,” India Today, July 3, 2014, http://indiatoday.intoday.in/story/narendra-modi-yes-prime-minister/1/369923.html.
In his previous role as chief minister of the state of Gujarat, Modi had cultivated
a reputation for relying heavily on the state’s elite civil servants, rather
than ministerial colleagues, to implement his flagship programs. The gathering
held in the first week of his tenure as prime minister suggested that Modi
planned to steal a page from his Gujarat playbook to guide his governing
approach in New Delhi.
13 The
IAS has a staff association that regularly advocates on behalf of officers’
interests. For example, in advance of the report of the Seventh Central Pay
Commission, which sets central government salaries, the association
vociferously argued against the notion of establishing pay parity between the
IAS and other government services. See Remya Nair, Mayank Aggarwal, and
Yogendra Kalavalapalli, “IAS Officers Get Pay Commission Jitters,” Mint, October 30, 2015, http://www.livemint.com/Politics/70YQ66cahp5KID17OyOZWI/IAS-officers-get-pay-commission-jitters.html.
14 Jawaharlal
Nehru, a central figure in India’s freedom struggle, wrote a series of letters
to his daughter Indira while imprisoned by British authorities from 1930 to
1933. In one of the 196 letters, India’s future first prime minister wrote:
“Someone—I think it was Voltaire—defined this ‘Holy Roman Empire’ as something
which was neither holy, nor Roman, nor an empire. Just as someone else once
defined the Indian Civil Service, with which we are unfortunately still
afflicted in this country, as neither Indian, nor civil, nor a service.”
Jawaharlal Nehru, Glimpses of World History (New
Delhi: Penguin, 2004).
15 The
remaining 15 percent were judicial officers, working permanently as judges in
districts or as high court justices. David C. Potter, India’s Political Administrators: 1919-1983 (New York:
Oxford University Press, 1986), 21.
16 In
comparison, political appointees fill the deputy-secretary, undersecretary,
assistant-secretary, and (approximately half of all) deputy-assistant-secretary
positions in the U.S. bureaucracy. See Edward Page, “Has the Whitehall Model
Survived?” International Review of Administrative Sciences 76,
no. 3 (September 2010): 407–423.
17 Population
data are taken from the 1931 census. For more details, see Government of India,
Ministry of Home Affairs, “Census Reports 1931,” http://www.censusindia.gov.in/Census_And_You/old_report/Census_1931n.aspx.
18 Anirudh
Krishna, “Continuity and Change: The Indian Administrative Service 30 Years Ago
and Today,” Commonwealth and Comparative Politics, no. 4 (November
2010): 434.
19 Prior
to 1922, any Indian seeking to enter the ICS would have to travel to London to
sit the annual competitive examination. See Potter, India’s Political Administrators, 83.
20 David
Gilmour, “The Ruling Caste,” Asian Affairs 37,
no. 3 (2006): 312–319.
21 Arudra
Burra, “The Indian Civil Service and the Nationalist Movement: Neutrality, Politics
and Continuity,” Commonwealth & Comparative Politics 48,
no. 4 (November 2010): 404–432.
22 As
Arudra Burra argues, “for [Sardar] Patel, the fact that the ICS was a loyal
civil service to the Raj was precisely [italics
in original] what made Indian ICS officers useful to the new state. Their
loyalty was proof that their allegiance was to the state irrespective of its
political colour.” See Burra, “The Indian Civil Service and the Nationalist
Movement,” 427. This is not to say that India’s postindependence leaders did
not harbor skepticism about the true nature of the ICS. Prior to independence,
Jawaharlal Nehru accused the ICS of having “built up a caste which is rigid and
exclusive. Even the Indian members of the service do not really belong to that
caste.” See Bidyut Chakrabarty, “Jawaharlal Nehru and Administrative
Reconstruction of India: A Mere Limitation of the Past or a Creative
Initiative?” South Asia: Journal of South Asia Studies,
no. 1 (April 2006): 83.
23 Beryl
A. Radin, “The Indian Administrative Service (IAS) in the 21st Century: Living
in an Intergovernmental Environment,” International Journal of Public
Administration, no. 12–14 (December 2007): 1,527.
24 Quoted
in S.R. Maheshwari, Indian Administration (New Delhi:
Orient Longman, 1984), 211.
25 Additionally,
there are the Central Civil Services and the State Civil Services. The former
belong exclusively to the central government and consist mainly of technical
organizations like the Indian Postal Service and the Indian Foreign Service.
The latter account for the bulk of the bureaucracy at the subnational level.
State civil servants typically work under the IAS in the states, whose officers
occupy the most consequential positions in government.
26 K.P.
Krishnan and T.V. Somanathan, “Civil Service: An Institutional Perspective,” in Public Institutions in India: Performance and Design, eds.
by Devesh Kapur and Pratap Bhanu Mehta (New Delhi: Oxford University Press,
2005).
27 After
gaining acceptance to the IAS, officers are assigned to a cadre for their
entire career and in accordance with a complicated set of allocation rules that
is intended to ensure the even distribution of talent across states. Each
Indian state corresponds to a cadre, although there are three joint cadres for
groups of smaller states: Assam and Meghalaya; Manipur and Tripura; and
Arunachal Pradesh, Goa, Mizoram, and the Union Territories. For details, see
Government of India; Ministry of Personnel, Public Grievances, and Pensions;
Department of Personnel and Training, Cadre Allocation Policy for the
All India Services, Office Memorandum No. 13011/22/2005-AIS (I) (New
Delhi: Government of India, April 10, 2008).
28 The
Central Civil Services are classified further into Group A, B, C, and D
services. The UPSC conducts the recruitment process for the All India Services
and Group A and B services. The Staff Selection Commission recruits entry-level
officers to Group C and D services, while individual State Public Service
Commissions conduct the hiring process for state civil servants.
29 The
IAS has instituted several reservation-based affirmative action policies for
members of the Scheduled Castes (SCs), the Scheduled Tribes (STs), and the
Other Backward Classes (OBCs) communities. According to the 2011 census, SCs
and STs comprised 16.6 and 8.6 percent of India’s population, respectively.
While estimates for OBCs vary (the last publicly available caste census dates
back to 1931), recent data from the sixty-sixth round of the National Sample
Survey (2009–2010) indicates that OBCs comprise approximately 41 percent of the
population. The UPSC has mandated quotas of 15 percent, 7.5 percent, and 27
percent respectively for members of these three groups. See Government of
India, Ministry of Personnel, Public Grievances, and Pensions, Department of
Personnel and Training, “Brochure on Reservation for Scheduled Castes,
Scheduled Tribes and Other Backward Classes in Services,” Office Memorandum
No.A36011/1/2013-Estt(Res) (New Delhi: Government of India, January 23, 2014);
and R. Ravikanth Reddy, “UPSC Notifies Civil Services Exam,” Hindu, May 24, 2015, http://www.thehindu.com/news/national/upsc-notifies-civil-services-exam/article7239777.ece.
The policy of reservation has made the IAS a more representative body and more
in sync with the Indian populace at large; yet, there is currently no
systematic evidence of its impact (positive or negative) on performance. One
recent study looked at the impact of reservations on productivity among Indian
railway employees. While the study did not explicitly look at the IAS, the
results were suggestive. The authors found no evidence that reservations
reduced productive efficiency. See Ashwini Deshpande and Thomas E. Weisskopf,
“Does Affirmative Action Reduce Productivity? A Case Study of the Indian
Railways,” World Development 64 (December 2014): 169–180.
30 These
officers, called promotees, undergo an eight-week training program at the Lal
Bahadur Shastri National Academy of Administration and various administrative
training institutes across India.
31 The
performance appraisal report (PAR) system replaced the controversial annual
confidential report (ACR) system after the Second Administrative Reforms
Commission criticized the latter as representing a supervisor’s subjective
opinion. The PAR takes into account a variety of indicators, such as personal
attributes, functional competence, and work output to arrive at an overall
grade between 1 and 10 for every officer. Government of India, Prime Minister’s
Office, Press Information Bureau, “Evaluating IAS Officers: PAR to Replace
ACR,” May 7, 2005, http://pib.nic.in/newsite/erelcontent.aspx?relid=9096.
32 Akhileshwar
Prasad Singh, “The Changing Role of Collector and District Magistrate,” Indian Journal of Political Science 55, no. 2
(April–June 1994): 167. In Upamanyu Chatterjee’s fictionalized account of the
IAS, one character describes the power of district collectors as the ability to
“play God over 17,000 square kilometers.” Upamanyu Chatterjee, English, August (New Delhi: Penguin, 1988): 38–39.
33 Roughly
two-thirds of all IAS officers typically receive postings to the central
government. See John-Paul Ferguson and Sharique Hasan, “Specialization and
Career Dynamics Evidence From the Indian Administrative Service,” Administrative Science Quarterly 58, no. 2 (June
2013): 6.
34 Pratap
Bhanu Mehta, “Our Bureaucracy, Our Selves,” Indian Express, June 5,
2009. The Hong Kong–based Political and Economic Risk Consultancy surveyed
about 1,200 investors across Asia and labeled India’s bureaucracy the least
efficient, calling civil servants “a power centre in their own right at both
the national and state levels, and . . . extremely resistant to
reform that affects them or the way they go about their duties.” See “Singapore
Bureaucracy Best in Asia, India Worst – Survey,” Reuters, June 3, 2009, http://in.reuters.com/article/idINIndia-40062020090603.
35 Government
of India, Ministry of Personnel, Public Grievances, and Pensions, Press
Information Bureau, “Civil Services Examination, 2015 – Result Declared,” May
10, 2016, http://pib.nic.in/newsite/PrintRelease.aspx?relid=145168.
In comparison, the acceptance rate for elite Indian institutions of higher
learning like the Indian Institutes of Technology and Indian Institutes of
Management was 16.5 percent and 17.1 percent, respectively. Roshan Kishore,
“What It Takes to Crack the Civil Services Entrance,” Mint, July 24, 2015, http://www.livemint.com/Opinion/Z1xMAkTfdWjbq9UBWVQs0L/What-it-takes-to-crack-the-civil-services-entrance.html.
36 K.P.
Krishnan and T.V. Somanathan, “The Civil Service,” in Rethinking Public Institutions in India, eds. by Devesh
Kapur, Pratap Bhanu Mehta, and Milan Vaishnav (New Delhi: Oxford University
Press, forthcoming).
37 This
ratio was 36.4:1 in 1947 but only 11.4:1 in 2008. See Government of India, Seventh Central Pay Commission, 67; also see K.P. Krishnan
and T.V. Somanathan, “The Civil Service.” The Seventh Central Pay Commission
also documents that a general helper, the lowest-ranked employee in the
government, now makes 22,579 rupees, more than double his counterpart in the
private sector. For top management positions, however, the pay ratio in the
public sector continues to lag considerably: an analysis of 50 major firms
listed on the National Stock Exchange of India found that top management were
paid 170 times the salary of the average staffer. See N. Sundaresha
Subramanian, “Nifty Firm Directors Earn 170 Times Their Staff,” Business Standard, November 26, 2015, http://www.business-standard.com/article/companies/nifty-firm-directors-earn-170-times-their-staff-115112600039_1.html.
38 Krishna,
“Continuity and Change,” 434. The decline in monetary compensation over time is
a point that is heavily contested. While poorly paid in salary terms, IAS
officers are still eligible for perquisites like household help, vehicles,
housing, and land—although the latter two function akin to stock options and
can take a long time to vest.
39 The
survey covered 18,432 officers belonging to the ten select services, including
all three All India Services. Government of India, Ministry of Personnel,
Public Grievances, and Pensions, Department of Administrative Reforms and
Public Grievances, Civil Services Survey: A Report (New
Delhi: Government of India, 2010).
40 Virendra
Nath Bhatt, “A Hellhole for Civil Servants,” Tehelka, September 23,
2013, http://www.tehelka.com/2013/09/a-hellhole-for-civil-servants/.
41 “Haryana
Transfers Ashok Khemka Again,” Economic Times, April 7,
2016, http://economictimes.indiatimes.com/news/politics-and-nation/haryana-transfers-ashok-khemka-again/articleshow/51733822.cms.
42 Sukhbir
Siwach, “Ashok Khemka, Whistleblower IAS Officer, Transferred Again,” Times of India, April 2, 2015, http://timesofindia.indiatimes.com/india/Ashok-Khemka-whistleblower-IAS-officer-transferred-again/articleshow/46777082.cms.
43 In
its landmark judgment on the need to free bureaucrats from political
interference, the Supreme Court of India stated that “civil servants are not
having stability of tenure, particularly in the State Governments where
transfers and postings are made frequently, at the whims and fancies of the
executive head for political and other considerations and not in public
interest.” T.S.R. Subramanian vs. Union of India, Supreme Court of
India, Writ Petition (Civil) No. 82, October 31, 2013.
44 Shantanu
Nandan Sharma, “Not Happy With Your Performance Appraisal? Join the
Government,” Economic Times, April 13, 2013, http://economictimes.indiatimes.com/jobs/not-happy-with-your-performance-appraisal-join-the-government/articleshow/msid-19520037,curpg-2.cms?from=mdr;
also see “Bureaucrats Fleeing From Modi’s Delhi: A ‘Control Freak’ PM Is Not
the Only Reason,” Firstpost, July 10, 2015, http://www.firstpost.com/politics/bureacrats-fleeing-from-modis-delhi-a-control-freak-pm-is-not-the-only-reason-2336420.html.
45 Thus,
while many IAS officers lament arbitrary transfers and brief tenures in a given
post, many perceive benefits from regular rotations across domains because this
offers a diversity of experience. One cynical interpretation is that this also
makes accountability much more diffuse. See Prabhu Ghate, “Reforming the Civil
Service: Meeting Crucial Need for Expertise,” Economic and Political Weekly 33,
no.7 (February 14–20, 1998): 359–365.
46 Department
of Administrative Reforms and Public Grievances, Civil Services Survey,
89–90.
47 R.K.
Raghavan, “The Stained Steel Frame,” Hindu, January 28, 2016, http://www.thehindu.com/opinion/lead/corruption-in-civil-services-the-stained-steel-frame/article8159067.ece.
48 The
response of the minister of state in the Ministry of Personnel, Public
Grievances, and Pensions, Jitendra Singh, to an unstarred question in the Rajya
Sabha, April 23, 2015.
49 See
Marianne Bertrand, Robin Burgess, Arunish Chawla, and Guo Xu, “Determinants and
Consequences of Bureaucrat Effectiveness: Evidence From the Indian
Administrative Service,” International Growth Center Working Paper, September
24, 2015, http://www.theigc.org/wp-content/uploads/2015/08/ias_draft_v12.pdf (accessed
October 26, 2015); Rikhil R. Bhavnani and Alexander Lee, “Local Embeddedness
and Bureaucratic Performance: Evidence From India,” Working Paper, Department
of Political Science, University of Wisconsin-Madison, August 26, 2015, https://faculty.polisci.wisc.edu/bhavnani/wp-content/uploads/2015/09/BhavnaniLeeEmbeddedness.pdf (accessed
October 23, 2015); John-Paul Ferguson and Sharique Hasan, “Specialization and
Career Dynamics: Evidence From the Indian Administrative Service,” Administrative Science Quarterly 58, no. 2 (June
2013): 233–256; Jonas Hjort, Gautam Rao, and Elizabeth Santorella, “Bureaucrat
Value-Added and Local Economic Outcomes,” Working Paper, Department of
Economics, Harvard University, November 24, 2015 (on file with authors);
Lakshmi Iyer and Anandi Mani, “Traveling Agents: Political Change and
Bureaucratic Turnover in India,” Review of Economics and
Statistics 94, no. 3 (August 2012): 723–739; Anusha Nath,
“Bureaucrats and Politicians: Electoral Competition and Dynamic Incentives,”
IED Working Paper 269, Boston University, October 6, 2015, https://www.dropbox.com/s/a5n7jldtqw6gza9/AnushaNath_BureacratsAndPoliticians.pdf?dl=0 (accessed
October 26, 2015). Some of the findings the authors attribute to Iyer and Mani
are contained in a previous version of their 2012 article. See Lakshmi Iyer and
Anandi Mani, “Traveling Agents: Political Change and Bureaucratic Turnover in
India,” Working Paper, Harvard Business School, November 2009, http://www.hbs.edu/faculty/Publication%20Files/09-006_161d8937-9cd3-4709-b3ba-53cdc9588cfc.pdf (accessed
October 13, 2015). It is important to note that of the six papers under
consideration, as of mid-2016 only two—Ferguson and Hasan (2013) and Iyer and
Mani (2012)—have been published in peer-reviewed publications. Hence, one
should treat the research findings of this new literature with caution.
Nonetheless, the fact that key results converge across papers allows one to
formulate some initial conclusions.
50 As
a composite indicator of bureaucratic efficiency that takes the views of fellow
officers and stakeholders into account, this index measure arguably provides
more precise information about a given IAS officer’s abilities than the current
system of performance appraisal. For example, according to a media report, an
official review of the executive records of 1,089 serving IAS officers carried
out by fourteen state cadres found only two officers unfit for continuation in
service. This is despite the fact that according to the government’s admission,
formal complaints against IAS officers have risen in recent years, from 246 in
2013–2014 to 333 in 2014–2015 and to 342 in 2015–2016. See Subhomoy
Bhattacharjee, “Only 2 of 1,089 IAS Officers Inept: DoPT,” Business Standard, April 22, 2016, http://www.business-standard.com/article/economy-policy/only-2-of-1-089-ias-officers-inept-dopt-116042200066_1.html;
also see Press Trust of India, “Rise in Complaints Against IAS, IPS Officers:
Government,” Business Standard, May 4, 2016, http://www.business-standard.com/article/pti-stories/rise-in-complaints-against-ias-ips-officers-govt-116050400617_1.html.
51 Bertrand,
Burgess, Chawla, and Guo, “Determinants and Consequences of Bureaucrat
Effectiveness.”
52 While
Ferguson and Hasan can rule out any systematic relationship between
specialization in any one particular field and the rate of promotion, they
cannot fully disentangle the precise mechanism that connects specialization and
career success. They list at least two possibilities: that specialization
reduces the uncertainty about an officer’s ability or that it allows officers
to forge better working relations with superiors, which results in more
positive evaluations.
53 Ferguson
and Hasan, “Specialization and Career Dynamics,” 19.
54 For
instance, the authors found that officers who graduated from college in the
first division are 66 percent more likely to be empaneled than others. Officers
who possess a larger number of academic degrees also receive a positive bump,
although smaller in magnitude.
55 One
example of the traditional contention on specialization can be found in Naresh
C. Saxena, “Improving Programme Delivery,” Seminar 541
(September 2004).
56 Iyer
and Mani, “Traveling Agents.”
57 The
authors consider four sets of background attributes: individual characteristics
(gender, caste, urban or rural background, and age), education (science,
technology, engineering, and math degrees and academic distinction), work
experience (prior jobs in the public, private, and research sectors), and
scores on the entrance and training exams. The organizational determinants
under consideration include age at entry, cohort size, and their interaction.
58 It
is not uncommon for aspiring candidates to take multiple attempts to clear the
preliminary and main entrance exams. While the correlation depicted by Bertrand
and her fellow researchers do not consider the potentially confounding effect
of the number of exam attempts, it is possible that a candidate’s average age
at entry could obscure several years of preparation and failed attempts
preceding entry and, in turn, a candidate’s innate unsuitability to work in the
IAS.
59 Peter
B. Evans, Embedded Autonomy: States and Industrial Transformation (Princeton,
NJ: Princeton University Press, 1995).
60 Bhavnani
and Lee use access to public healthcare centers as an additional outcome
measure and obtain similar results.
61 While
the cadre allocation policy fixes the total number of insider officers in a
state, this study measured the impact of local officers as compared with
outsiders.
62 It
is possible that embeddedness generates positive effects if local officers wish
to improve their districts or if they possess knowledge of local customs and
connections that improves their performance. However, the positive results in
this paper were driven by the presence of accountability mechanisms, not local
knowledge as such.
63 The
data Hjort and his fellow researchers employed measures nighttime light
intensity based on high-resolution images captured by satellites at night. This
type of luminosity measure has become a common metric of economic activity. See
J. Vernon Henderson, Adam Storeygard, and David N Weil, “Measuring Economic
Growth From Outer Space,” American Economic Review 102,
no. 2 (April 2012): 994–1028.
64 This
latter finding on caste loyalty relied on a subset of data from just two
northern Indian states, Uttar Pradesh and Uttarakhand. Given that senior civil
service positions are typically filled on the basis of seniority, it is
possible that the top-ranking officers in a cohort know that they have a higher
probability of reaching top positions and, perhaps, have a better incentive to
behave well with politicians.
65 Here,
the researchers looked at the average importance of an officer’s posts across
the entirety of their career. See Iyer and Mani, “Traveling Agents.”
66 Ibid. Furthermore, the researchers were unable to uncover
any statistically significant impact of transfers on either immunization
coverage or completion of road projects—two alternative indicators of
district-level performance.
67 For
a theoretical account of why political competition is good for governance, see
Pranab Bardhan and Tsung-Tao Yang, “Political Competition in Economic
Perspective,” BREAD Working Paper No. 78 (2004). For a leading empirical
account of this relationship, see Timothy Besley, Torsten Persson, and Daniel
M. Strum, “Political Competition, Policy and Growth: Theory and Evidence from
the US,” Review of Economic Studies 77, no.4 (2010): 1329–1352.
68 Each
MP is given a fixed amount of funding each year to implement public works
projects in their constituency. In 2015, the amount was approximately $735,000.
While the MP recommends projects, the district administration is responsible
for implementation. The scheme is known as the Members of Parliament Local Area
Development Scheme.
69 The
exogeneity of such a shock might be disputed on the following grounds: shortly
after new census data are released, officials begin speculating which
constituencies will gain or lose reservation after a new delimitation.
Therefore, it is plausible that bureaucrats might know in advance, if not with
absolute certainty, the changes in store for the politicians in whose
constituencies they work.
70 Nath
found no systematic bias in the types of projects that district officials
sanction faster. This addresses the possible concern that district officials
are motivated by rent-seeking incentives associated with certain lucrative
types of projects. Furthermore, because bureaucratic promotions occur at
different times, both before and after elections, Nath could examine the
differences in the timing of promotions. Bureaucrats who were up for promotion
following elections changed their behavior in party strongholds or in places
where the incumbent politician could punish the bureaucrat if he or she does
not perform.
71 Saad
Gulzar and Benjamin Pasquale, “The Political Economy of Oversight: Evidence
From India’s Employment Guarantee,” forthcoming, American Political Science
Review.
72 Mihir
S. Sharma, “End the IAS,” Business Standard, June
5, 2015, http://www.business-standard.com/article/opinion/mihir-s-sharma-end-the-ias-115060501417_1.html.
73 For
an archetypal example of the literature on institutional reform, see Peter
Evans, “Development as Institutional Change: The Pitfalls of Monocropping and
the Potentials of Deliberation,” Studies in Comparative
Institutional Development 38, no. 4 (December 2004): 30–52.
74 Krishna,
“Continuity and Change,” 442.
75 A
lengthy list of similar administrative commissions and expert task forces can
be found in Bibek Debroy, “Dismantling the Steel Frame,” Seminar 594 (February 2009).
76 Government
of India, Ministry of Personnel, Public Grievances, and Pensions, Department of
Administrative Reforms and Public Grievances, Refurbishing of Personnel
Administration— Scaling New Heights, Second Administrative Reforms Commission,
Tenth Report (New Delhi: Government of India, 2006), 1.
77 All
told, the commission’s various reports have recommended as many as 1,200 reform
measures to improve bureaucratic efficiency, 600 of which had been implemented
as of July 2013, according to the government. Government of India, Ministry of
Personnel, Public Grievances, and Pensions, Department of Administrative
Reforms and Public Grievances, “Implementation of Recommendations of
Administrative Reforms Commission,” Presentation to Officers of the Indian
Administrative Service (Phase IV) 1992–1998 Batch, July 4, 2013, http://darpg.gov.in/darpgwebsite_cms/document/file/sample_presentation_arc_2.pdf;
Prajapati Trivedi, “Administrative Reforms Must for Nation’s Long-Term Growth,”
Business Today, December 27, 2014, http://www.businesstoday.in/magazine/cover-story/prajapati-trivedi-on-need-of-economic-business-reforms/story/213481.html.
78 Manish
Sabharwal, “A New Kind of Babu,” Indian Express, April 1,
2015, http://indianexpress.com/article/opinion/columns/a-new-kind-of-babu/;
Arvind Panagariya, “Bringing Competition to the Top Civil Services” Yojana, August 2005.
79 Gulzar
Natarajan, “Lateral Entry, Blind Alley,” Indian Express, April
13, 2015, http://indianexpress.com/article/opinion/columns/lateral-entry-blind-alley/.
80 Government
of India, Ministry of Personnel, Public Grievances, and Pensions, Press
Information Bureau, “Lateral Entry in IAS,” December 10, 2015, http://pib.nic.in/newsite/PrintRelease.aspx?relid=132978.
81 Only
43 percent of all IAS officers agree with the idea of merit-based lateral entry
into the higher echelons of the civil service, compared with 56 percent for all
other services. See Department of Administrative Reforms and Public Grievances, Civil Services Survey, 36. The Second Administrative
Reforms Commission too noted that most IAS associations opposed lateral entry
from the private sector, although some were in favor of allowing civil servants
to work in private-sector organizations for brief periods (three years or
less). See Department of Administrative Reforms and Public Grievances, Ministry
of Personnel, Public Grievances, and Pensions, Government of India, Refurbishing of Personnel Administration—Scaling New Heights,
63.
82 T.S.R. Subramanian vs. Union of India.
83 The
court order applies to all state and central employees of the All India
Services. See also Akshat Kaushal, “SC Judgment Is Neither Novel Nor Landmark,” Rediff, November 5, 2013, http://www.rediff.com/news/interview/sc-judgment-is-neither-novel-nor-landmark/20131105.htm.
84 Naresh
C. Saxena, “Administration and the People: Higher Bureaucracy Needs Radical
Reforms,” Planning Commission (2010).
85 Uday
Mahurkar, “Transfer-Posting Raj Ends,” Indian Today, November
25, 2015, http://indiatoday.intoday.in/story/transfer-posting-raj-ends/1/531599.html.
While honesty and efficiency are worthy attributes in bureaucrats, screening
officers seeking central postings for moral rectitude does not necessarily
address the systemic issue of politicized transfers.
86 A.K.
Bhattacharya, “Looking for Logic in a Reshuffle,” Business
Standard, February 7, 2016, http://www.business-standard.com/article/opinion/a-k-bhattacharya-looking-for-logic-in-a-reshuffle-116020700699_1.html;
Gopal Pillai, “Yes Minister, the Fault Is Entirely Yours,” Wire, April 9, 2015, http://thewire.in/9952/yes-minister-the-fault-is-entirely-yours/.
87 The
quantitative impact of an officer’s entry exam score and demonstrated
improvement as captured by an officer’s post-entry training exam score on
perceived effectiveness is similar, lending credence to the view that intrinsic
motivation plays a significant role in predicting future success. It is the
authors’ understanding that in some states, initial ability is taken into
account when assignments are determined, if not officially. For instance, one
veteran IAS officer reported that the topper of the Tamil Nadu batch is given
preferential consideration for the prestigious job of deputy secretary for the
budget. In West Bengal, the batch topper is often posted as deputy secretary to
the chief secretary of the state government, another strategically important
post.
88 As
a counterargument, one could argue that IAS officers who underperform might be
systematically excluded from the professional development or career
opportunities that would allow them to improve their performance. However, it
is not clear that this is the case because virtually all officers are able to
apply for long-term foreign training at least once in their careers (after
seven years of service and before they turn forty-five years old).
89 Government
of India, Refurbishing of Personnel Administration—Scaling New Heights,
211–212.
90 Uday
Mahurkar, “India’s Top Babus Face New Modi Test,” India Today,
June 23, 2016, http://indiatoday.intoday.in/story/narendra-modi-civil-servants-empanelment-process/1/698816.html.
91 The
finding on the perceived effectiveness of IAS officers comes from Bertrand,
Burgess, Chawla, and Guo, “Determinants and Consequences of Bureaucrat
Effectiveness.”
92 The
Second Administrative Reforms Commission recommended that the eligibility age
be set between twenty-one and twenty-five years for candidates from the general
caste category, between twenty-one and twenty-eight years for OBCs, and between
twenty-one and twenty-nine years for SC and ST candidates and for the
physically challenged. At present, general-category applicants are limited to
six attempts and a maximum age limit of thirty-two years, while OBC applicants
can take nine attempts until the age of thirty-five, and SC and ST candidates
have an unlimited number of attempts up to thirty-seven years of age. For more
information, see “No Change in Age Limit, Attempts for This Year: DoPT,” Hindu, November 19, 2014, http://www.thehindu.com/news/national/no-change-in-age-limit-attempts-for-this-year-dopt/article6612165.ece.
93 Department
of Administrative Reforms and Public Grievances, Civil Services Survey,
35.
94 Aloke
Tikku,“UPSC Panel Wants Lower Eligibility Age, Govt Says Let’s Build
Consensus,” Hindustan Times, August 12, 2016, http://www.hindustantimes.com/india-news/upsc-panel-wants-lower-eligibility-age-govt-says-let-s-build-consensus/story-QDfHTkuAlOBdentPQNp3iM.html.
95 Saxena
argues that 25 to 50 percent of officers between the ages of fifty-two and
fifty-five should be retired, as is the practice in the Indian Army. Reducing
the number of IAS positions would open up space for the elimination of
unnecessary posts and the infusion of new talent via lateral entry. See Saxena,
“Administration and the People.”
96 Sabharwal,
“A New Kind of Babu.”
97 The
move to evaluating civil servants on the basis of outcomes rather than outputs
was a prominent feature of the Second Administrative Reforms Commission. See M.
Veerappa Moily, “Transforming Our System of Governance,” Seminar 594 (February 2009).
98 A
recent review of the literature on performance-based pay finds that such
mechanisms are more successful when they involve frontline functionaries of the
state and when the incentives of government and citizens align. Where
performance-based pay can create problems is for state authorities tasked with
ensuring compliance, which can lead to corruption and tension between citizens
and the government. See Frederico Finan, Benjamin A. Olken, and Rohini Pande,
“The Personnel Economics of the State,” National Bureau of Economic Research
Working Paper No. 21825 (December 2015).
99 Siddhartha
Rai, “Government Employees to Get Reviewed at 50, Says DoPT,” Business Today, September 17, 2015, http://www.businesstoday.in/current/policy/dopt-headed-by-the-pm-narendra-modi-to-review-and-retire-non-performing-bureaucrats/story/223833.html.
100 Bharti
Jain, “Modi Govt Dismissed 13 Officers, Penalized 45 for Inefficiency,” Times of India, December 17, 2015, http://timesofindia.indiatimes.com/india/Modi-govt-dismissed-13-officers-penalized-45-for-inefficiency/articleshow/50212073.cms.
101 The
insider-outsider ratio is fixed at 1:2 but can be lower if insider vacancies
remain unfilled. See Government of India, Ministry of Personnel, Public
Grievances, and Pensions, Department of Personnel and Training, “Cadre
Allocation Policy for the All India Services-IAS/IPS/IFS – Reg,” Office
Memorandum No. 13011/22/2005-AIS (I), April 10, 2008.
102 Constituent Assembly Debates, Volume 10, October 10, 1949,
Part I, www.indiankanoon.org/doc/735670/.
103 Ashutosh
Varshney, “How Has Indian Federalism Done?” Studies in Indian Politics 1,
no. 1 (2013): 47.
104 See
Sumit Khanna “Retirement Temporary, Benefits Are Constant for Babus,” DNA India, August 20, 2012, http://www.dnaindia.com/india/report-retirement-temporary-benefits-are-constant-for-babus-1730393;
Jayant Sriram, “Revenge of the Babus: Liberalisation Has Expanded the Power of
the Bureaucracy, Creating a Permanent Establishment That Never Retires,” India Today, September 27, 2013, http://indiatoday.intoday.in/story/revenge-of-the-babus-liberalisation-expanded-power-of-bureaucracy/1/312039.html;
and “New Custodians of Our Right to Information: 9 Ex-Babus, Law Prof in CIC,” Hindustan Times, February 20, 2016, http://www.hindustantimes.com/india/new-custodians-of-our-right-to-information-9-ex-babus-law-prof-in-cic/story-670LjRG9cCxpl8Di2Wd3vN.html.
105 See
Navroz K. Dubash, “New Regulatory Institutions in Infrastructure: From
De-Politicization to Creative Politics,” in Rethinking Public Institutions
in India, eds. by Devesh Kapur, Pratap Bhanu Mehta, and Milan Vaishnav
(New Delhi: Oxford University Press, forthcoming).
106 Devesh
Kapur, “The Other Steel Frame,” Business Standard,
August 18, 2013, http://www.business-standard.com/article/opinion/the-other-steel-frame-113081800640_1.html.
107 Atul Kohli, “State and Redistributive
Development in India,” in Growth, Inequality and Social
Development in India: Is Inclusive Growth Possible?, ed. by R. Nagaraj
(London: Palgrave Macmillan UK, 2012).